Membership & rewards

Experience Swensen’s Chatbot!

Join or access your Cool Rewards account through Swensen’s Chatbot on Telegram. Follow the video or illustrated guides below.

Redeem Cool Rewards eVouchers through Swensen’s Chatbot on Telegram; scan the QR code or use the chatbot link.

Watch Step-By-Step Video Guide to Log into Swensen’s Chatbot:

For new members
For existing members

5 Easy Steps to Log into Swensen’s Cool Rewards Membership in Swensen’s Chatbot!

Step 1: QR code accompanying the Telegram setup instructions.

Step 1

Download Telegram App.

Step 2: scan the Swensen’s Chatbot QR code or use the chatbot link.

Step 2

Scan to enter Swensen’s Chatbot. Or click here to enter.

Step 3: tap Start in Swensen’s Chatbot.

Step 3

Click ‘Start’ to start Swensen’s Chatbot.

Step 4: link an existing membership or select Sign Up as a Member.

Step 4

For Cool Rewards Members:
Reply ‘Yes’ and click ‘Link your Membership’ button to login.

For New Members Sign Up:
Reply ‘No’ and click ‘Sign Up as a Member’ button to sign up for Cool Rewards Membership.

Step 5: open Membership to view the membership card and eVouchers.

Step 5

Click on ‘Membership’ button.

You have successfully logged in to view your Membership details!

Welcome Vouchers may change from time to time. Check your membership account for your current vouchers and their individual terms. Rewards, benefits and/or eVoucher entitlements may be withdrawn or changed at the sole discretion of the management from time to time without prior notice. All images are for illustration purposes only.